Privacy Policy v.1.12

Last updated [03/12/2024]

DUCKY LTD ("we" or "us" or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Information when you visit our
https://playducky.com/  Service (the " Service "). But if you leave our services, this Privacy Policy no longer applies. We’re not responsible for what you see on other websites or apps or for their privacy policies, even if you’ve linked to them from our website or app. When you go to another site or app, we may show you a message telling you that you’re leaving Ducky.

For the purpose of this Privacy Policy, “Personal Information” means any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.

Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE WEBSITE.

From the data protection perspective, we are a data controller for the information collected through the Service. You can contact us at:

DUCKY LTD

Registered address: Boumpoulinas 1-3, BOUBOULINA BUILDING, Flat/Office 42, 1060, Nicosia, Cyprus

Contact email address: 
SOS@PLAYDUCKY.COM

We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. However, we will endeavor to provide you with an announcement about any significant changes.

You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Service after the date such revised Privacy Policy is posted.


TABLE OF CONTENTS:

  • Categories of Personal Information and Data Processing Purposes;
  • Use of Personal Information;
  • Disclosure of Personal Information;
  • Tracking Technologies;
  • Security of Personal Information;
  • How long we keep your Personal Information;
  • Your rights;
  • Contact us.


CATEGORIES OF PERSONAL INFORMATION AND DATA PROCESSING PURPOSES

Contact information (HC game test request form)

To share with us your new casual games ideas and send us a gameplay video you want us to asses, you will be asked to provide us with your name, email address, gameplay video link, game name, link to your games portfolio, description of your game and link to the messenger where we can contact you. The basis for processing of this personal data is Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”).

We will use this information solely to assess your game and the possibilities of your future cooperation with us as a publisher, and to contact you back.

Account information

To use all functions of the Service, you will have to create a user account. We will collect your name, password and email address for setting up your account. The basis for processing username and password is Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”).

Also, you may add additional account information such as a profile photo to customize your account. The bases for processing this personal data are Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”) and f (“legitimate interest”) GDPR. Ducky has a legitimate interest in providing a safe and secure Service, especially to protect children.




Service usage statistic data and cookies

During your use of the Service, we collect your IP logs. The data categories we receive may include the model of the device, operating system version, country of geolocation, user ID, date, time, and duration of the user session, pages viewed, links clicked. We use this data for Service security, debugging, and Service improvement purposes. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”) and Art. 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”) because we have a legitimate interest to guarantee the Services’ stability and security.

We use cookies. Some of these cookies are necessary for the basic functioning of the website and therefore cannot be deactivated. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”) and Art. 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”) because we have a legitimate interest to guarantee the Services’ stability and security. We will use optional cookies only if you have previously consented to such use. When you visit our website with an EEA IP address, a cookie banner will appear asking you for your consent. You can manage your choice by clicking on “manage cookie preferences” in the cookie banner. We will save your choices in the form of a cookie. This cookie has a limited effective period of one year. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. a GDPR (“consent”). In addition, you can also manage cookies using your browser settings. For further information on cookies and similar technologies see Section 3 above.

Additionally, the information we collect via the Service depends on the content and materials you use, includes:

Derivative Data

Information our servers automatically collect when you access the Service, such as your native actions that are integral to the Service, including liking, re-blogging, or replying to a post, as well as other interactions with the Service and other users via server log files. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”) and Art. 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”) because we have a legitimate interest to guarantee the Services’ stability and security.



Third-Party Data and Posting Content

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Service permission to access this information.

In advance, if you choose to share data about yourself via your profile, online chat, or other interactive areas of the Service, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Service.

Comments or messages you may post or transmit on Ducky via public chats, forums, group walls, personal post, etc. We process this information to monitor, filter and moderate this information for the purposes of being able to remove profanity, Personal Information, and other inappropriate conversations. Additionally, we may use pre-filtered comments and messages for other purposes such as training and improving our filter technology.

The legal basis for this processing activity is Ducky’s legitimate interest in being able to defend ourselves from possible liability claims that may arise from unlawful comments posted by you, Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”). Please note that any Personal Information submitted by you in forums and similar means offered by us is available to anyone who has access to this forum including other users. The Personal Information posted by you can be read, collected or used by other users of these forums and could be used to send unsolicited messages.

Asking questions or getting technical support

Information relating to contacting our customer service, e.g. when you report a problem, submit questions, concerns or comments. We may process your email address, your name and information relating to your inquiry or concern in order to respond to your communications, fulfill your requests, or provide other customer support. This processing activity is based on your consent according to Article 6 sec. 1 sent. 1 lit. a GDPR and/or Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”), depending on the initial purpose for contacting our customer support.

Competitions, promotions, and research

When you respond to or participate in voluntary research or surveys or studies. These surveys may collect information about your likes and dislikes, experience interests and habits, general hobbies and interests, and other lifestyle information or preferences. These surveys may ask for Personal Information. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”).

Information relating to your participation in contests, competitions, sweepstakes, giveaways, prize draws or other promotions that we may run on our Service or sponsor from time to time. We may process certain contact information (such as your name, email address, and/or phone number) for prize fulfillment purposes, as well as other information or content needed for the specific promotion. The legal basis for this processing activity is Article 6 sec. 1 sent. 1 lit. b GDPR (“performance of a contract”).

Advertising

To market our services, inter alia, via social media platforms in order to bring new users to our websites and to maintain and increase our user base, we may process Personal Information such as IP addresses, information on users’ browser or operating system, including language settings, regional location information and user names or user IDs. The legal basis for the processing of this data is Ducky’s legitimate interest in maintaining our user base, bringing new users to our websites and informing (potential) users about interesting events, Art. 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”).


USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use Personal Information collected about you via the Service to:

  1. Provide you with our promotional services.
  2. Compile anonymous statistical data and analysis for use internally or with third parties.
  3. Create and manage your account.
  4. Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Service to you.
  5. Email you regarding your account or order, as well as provide technical support to you.
  6. Enable user-to-user communications.
  7. Fulfill and manage purchases, orders, payments, and other transactions related to the Service.
  8. Generate a personal profile about you to make future visits to the Service more personalized.
  9. Increase the efficiency and operation of the Service.
  10. Process payments and refunds.
  11. Assist law enforcement and respond to subpoena.
  12. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  13. Resolve disputes and troubleshoot problems.

DISCLOSURE OF PERSONAL INFORMATION

We may share Personal Information we have collected about you in certain situations. Your Personal Information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of Personal Information about you is required by law or in connection with any legal proceedings, is necessary to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your Personal

Information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

In addition, we also may disclose Personal Information about you, including content, in response to a request from law enforcement agencies, regulators, or other public agencies (including schools or children services), or if such disclosure may (i) prevent the instigation of a crime, (ii) facilitate an investigation related to public safety or protect the safety of a child using our Service, (iii) protect the security or integrity of our Service, or (iv) enable us to take precautions against liability or to protect our rights. The legal basis for such disclosure is Article 6 sec. 1 sent. 1 lit. c (“compliance with legal obligation”) in compliance with the respective EEA or Member State law and lit. f (“legitimate interest”) GDPR.

Third-Party Service Providers

We may share your Personal Information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. Such service providers enter into contractual agreements with us by which they observe confidentiality and data protection according to the data protection law and GDPR.

The involvement of such providers/contractors may imply the transfer of personal data outside of the European Economic Area. To ensure compliance with data protection requirements on international transfers, suitable safeguards will be taken with these providers. If you would like to learn more, feel free to contact us by the means provided at the end of this document.

The legal basis for this data transfer and processing activity is Article 28 of GDPR in conjunction with the data processing agreements we concluded with respective third-party agents. These agents and contractors are only allowed to use the information shared with them only for the specific tasks they’ve been hired to do and consistent with this Privacy Policy, and for no other purposes. Ducky takes steps to ensure that all service providers with access to Personal Information are capable of protecting the information we share with them.


Interactions with Other Users

If you interact with other users of the Service, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

Affiliates

We may share your Personal Information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Social Media Contacts

If you connect to the Service through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party.

Except as provided in this privacy notice, we will not sell, share or rent your Personal Information to third parties.


TRACKING TECHNOLOGIES

We may use cookies, tracking pixels, and other tracking technologies on the Service to help customize the Service and improve your experience.

Cookies

We use cookies to appropriately run the Service, personalize its content for you, analyze the traffic, and provide you with personalized advertisements. To learn more about the cookies, please read our 
Cookie Notice.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Service, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the 
Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Analytics

We may also partner with selected third-party vendors, such as Unity Analytics, Amplitude, and others, to allow tracking technologies and remarketing services on the Service through the use of first-party and third-party cookies, to, among other things, analyze and track users' use of the Service, determine the popularity of certain content, and better understand online activity. By accessing the Service, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer Personal Information to these third-party vendors.

SECURITY OF PERSONAL INFORMATION

We use administrative, technical, and physical security measures to help protect your Personal Information. While we have taken reasonable steps to secure the Personal Information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide Personal Information.

If we learn of a security system's breach, we may attempt to notify you electronically by posting a notice or sending an e-mail to you.


HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We will process your Personal Information as long as you use the Service. We undertake the obligation to erase or anonymize your personal data in case you would not use the Service for a long time (more than 2 years). Still, we may retain your Personal Information for a longer time as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.


YOUR RIGHTS

To maintain control of your Personal Information, you may exercise certain rights regarding your Personal Information. In particular, you have the right to:

  • Object to the processing of your Personal Information. If we process your Personal i
  • Information in our legitimate interests, e.g., for our marketing purposes, you can object against it. We will consider your request and, if there are no compelling interests to refuse it, stop the processing for such purposes;
  • Access your Personal Information. You have the right to know if we process your Personal Information; obtain disclosure regarding certain aspects of the processing; and obtain a copy of the information undergoing processing;
  • Verify your Personal Information and seek its rectification. If you find that we process inaccurate or out-of-date information, you can verify the accuracy of your Personal Information and/or ask for it to be updated or corrected;
  • Restrict the processing of your Personal Information. When you contest the accuracy of your Personal Information, believe we process it unlawfully or want to object against the processing, you have the right to temporarily stop the processing of your Personal Information to check if the processing was consistent. In this case, we will not process the information for any purpose other than storing it until the circumstances of restriction cease to exist;
  • Ask us to delete/destroy/otherwise remove your Personal Information. If we are not obliged to keep the data for legal compliance, we will remove your Personal Information upon your request;
  • Ask us to transfer your Personal Information to another organization if we process the information based on your consent or on the necessity to perform the contract; and
  • Withdraw consent. You have the right to withdraw the consent that you have given with regard to the processing of your Personal Information at any time. Note that any withdrawal of consent shall not affect the lawfulness of processing based on consent before it was withdrawn or revoked by you.

Please note that we may ask you to verify your identity before responding to such requests.

You can complete the request to exercise your right by contacting us at SOS@PLAYDUCKY.COM.

If you believe that our use of Personal Information violates your rights, you can lodge a complaint with the competent data protection authority.




CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
Gladstonos, 106 1st floor 3032, Limassol, Cyprus
email: SOS@PLAYDUCKY.COM